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Restaurant Technology Trends

Meet the future of technology in the foodservice industry – see what operators are introducing, and what consumers really want.

Consumer Insights, Food Tech, Foodservice, Ingredient Trends, Innovation

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Discover how technology is reshaping the dining experience and how consumers feel about it

Want an exclusive sneak peek of what’s ahead in foodservice technology – and how consumers and operators view what’s to come? Fill out the form to get your free copy of Datassential’s Restaurant Technology keynote report preview, that offers an overview of this insights-packed report, detailing the technology’s growing role in an industry that places service and human connection over almost all else.

In recent years, we’ve seen how automation can speed up service, and how contactless payments have become commonplace. But how worried are customers about the privacy issues that tag along with advancing technology? And how much do customers – and operators along with them – remain concerned about the balance between evolving technology and the personal touch that great service provides?

What about technology’s role in replacing traditional workers? Read on to find answers to a range of questions about tech today in the restaurant industry and beyond.

Inside this report you’ll learn:

  • Consumers’ and operators’ evolving views on automation
  • Top drivers for new technology by segment
  • Opportunities in order technology based on interest and availability
  • Consumer satisfaction with mobile apps and other order & pay tech

Download your copy today!

Insights in this report:
  • 72% of operators say that automation and technology should be focused on improving their existing problems
  • Two-thirds of consumers are very loyal to specific restaurants and half agree that restaurants can be part of a lifestyle or identity
  • 9 in 10 consumers worry about technology replacing workers